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Established in 2001, AirAsia has sparked a revolution in air travel with more and more people around the region choosing them as their preferred choice of air transport. As the originator of the group, AirAsia Malaysia strives to promote air travel, and to create excitement amongst guests with a range of innovative and personalised services.

The AirAsia mission is to attain the lowest cost so that everyone can fly with AirAsia and maintain the highest quality product, embracing technology to reduce cost and enhance service levels.

The AirAsia Group services the most extensive network across Asia & Australia which comprises of the following airline affiliates:

  • AirAsia Malaysia
  • AirAsia Thailand
  • AirAsia Indonesia
  • AirAsia Philippines
  • AirAsia India
  • AirAsia Japan
  • AirAsia X Malaysia
  • AirAsia X Thailand
  • AirAsia X Indonesia

AirAsia Malaysia operates out of klia2 terminal.

Sales Offices klia2
Level 3, Departure Hall
Main Terminal Building
Kuala Lumpur International Airport 2 (klia2)
Level 5, Departure Hall
Main Terminal Building. KLIA
KL Sentral
Lot 4, Level 2, Stesen Sentral,
Kuala Lumpur.
9.00am – 9.00pm (GMT+8) (Daily)
 Call Centre hotline for AirAsia X Premium
(on flights with airline code D7)
1600 85 8888
9am – 6pm (GMT+8)
Monday to Friday
Available from Malaysian telco – Telekom, Celcom, Maxis & DiGi
Charge: RM 1.95 per minute.
Contact details in Malaysia
(including Live Chat)
Support is all online
Facebook Facebook – AirAsia Support
Support eForm Support eForm
Twitter @AirAsiaSupport
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