Established in 2001, AirAsia has sparked a revolution in air travel with more and more people around the region choosing them as their preferred choice of air transport. As the originator of the group, AirAsia Malaysia strives to promote air travel, and to create excitement amongst guests with a range of innovative and personalised services.
The AirAsia mission is to attain the lowest cost so that everyone can fly with AirAsia and maintain the highest quality product, embracing technology to reduce cost and enhance service levels.
The AirAsia Group services the most extensive network across Asia & Australia which comprises of the following airline affiliates:
- AirAsia Malaysia
- AirAsia Thailand
- AirAsia Indonesia
- AirAsia Philippines
- AirAsia India
- AirAsia Japan
- AirAsia X Malaysia
- AirAsia X Thailand
- AirAsia X Indonesia
AirAsia Malaysia operates out of klia2 terminal.
| Website | airasia.com |
|---|---|
| Sales Offices | klia2 Level 3, Departure Hall Main Terminal Building Kuala Lumpur International Airport 2 (klia2) |
| KLIA Level 5, Departure Hall Main Terminal Building. KLIA |
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| KL Sentral Lot 4, Level 2, Stesen Sentral, Kuala Lumpur. 9.00am – 9.00pm (GMT+8) (Daily) |
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| Call Centre hotline for AirAsia X Premium (on flights with airline code D7) |
1600 85 8888 9am – 6pm (GMT+8) Monday to Friday Available from Malaysian telco – Telekom, Celcom, Maxis & DiGi Charge: RM 1.95 per minute. |
| Contact details in Malaysia (including Live Chat) |
Support is all online |
| Facebook – AirAsia Support | |
| Support eForm | Support eForm |
| @AirAsiaSupport |